Consumer Protection

The maker of the Snoo, a popular high-tech bassinet, touched off a firestorm of parental outrage after requiring a paid subscription to access several key features. By Sandra E. Garcia and Rachel Sherman

Canceling Memberships Is a Pain. New Biden Administration Rules Aim to Make It Easier.

A new set of rules could also require businesses to make it easier to reach customer-service agents. By Sara Ruberg

Texas Sues G.M. Over Collection and Selling of Driver Data

The lawsuit accuses the automaker of tricking drivers into sharing detailed driving records that were then sold to insurance companies. By Stacy Cowley

Consumer Agency Cracks Down on Seller-Financed Home Sales

Risky contract-to-deed home sales are subject to the same protections as mortgaged-financed homes, the consumer protection agency said. By Matthew Goldstein

Samsung Recalls 1 Million Stoves That Started 250 Fires and Killed Pets

Thirty models of Samsung stoves were part of the recall over fires started by accidental contact. By Hank Sanders

A Mortgage Alternative for Lower-Priced Homes Comes With Risks

Seller-financed loans known as “land contracts” don’t involve a bank and lack the consumer protections available with traditional home loans. By Ann Carrns

Erin Brockovich: What’s at Stake in November

Chase to Bar Customers From Using Credit Cards for ‘Pay Later’ Loans

Financial regulators and consumer advocates frown upon using credit cards to pay off installment loans because of the risk that consumers will dig themselves further into debt. By Ann Carrns

F.T.C. Bars Anonymous Messaging App From Serving Users Under Age 18

The move against the app NGL by the Federal Trade Commission was the first time the agency barred an online service from hosting minors. By Cecilia Kang